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QUANTUM VETTING INC

Doing business as QUANTUM VETTING INC

NOKESVILLE, VA, 20181

UnclaimedClaim this profile (free)
SDVOSB· Self-reported in SAMVOSB· Self-reported in SAM

Subcontracting experience

1 record from government sources. Past participation is not evidence of current teaming interest.

RoleAgencyDescriptionVehicleObligatedAction datePeriod
Subcontractor
Department of Homeland Security
THE SCOPE OF WORK DETAILED IN THIS DOCUMENT IS TO PROVIDE EPROCESSING TECHNICAL HELP DESK SUPPORT SERVICES (THDSS) FOR THE DEPARTMENT OF HOMELAND SECURITY (DHS), U.S. ​ CITIZENSHIP AND IMMIGRATION SERVICES (USCIS), EXTERNAL AFFAIRS DIRECTORATE (EXA). ​ THIS INCLUDES PROVIDING TECHNICAL ASSISTANCE TO APPLICANTS THROUGH TELEPHONE, WEB FORM, LIVE CHAT, AND EMAIL. ​ THE CONTRACTOR MUST ENSURE THAT ALL INQUIRIES ARE PROPERLY RECORDED AND RESOLVED, WITH A FOCUS ON RESOLVING 52,000-60,000 SERVICE ITEM TICKETS PER MONTH. ​ THE CONTRACTOR MUST ALSO MAINTAIN A QUALIFIED BILINGUAL STAFF AND ADHERE TO PERFORMANCE STANDARDS AND QUALITY CONTROL MEASURES. ​ ADDITIONALLY, THE CONTRACTOR IS RESPONSIBLE FOR MANAGING GOVERNMENT-FURNISHED PROPERTY AND SUPPORTING PROCESS IMPROVEMENT INITIATIVES.
PCIGS-23-QV-USCIS-15018
Parent award context
Parent award agency: Department of Homeland Security · U.S. Citizenship and Immigration Services
Parent award NAICS: 541513
Parent award performance state: MD
Parent award description: PROVIDE DEPARTMENT OF HOMELAND SECURITY (DHS), US CITIZENSHIP AND IMMIGRATIONS SERVICES (USCIS), EXTERNAL AFFAIRS DIRECTORATE (EXA) WITH TECHNICAL HELP DESK SUPPORT SERVICES (THDSS).
View parent award on USAspending
—$5,181,847Feb 1, 2022— – —

Contract vehicles are shown only when present in the source record. Linked award numbers and vehicles open the authoritative record on USAspending.gov.

Government-sourced data comes from SAM.gov, SBA and USAspending.gov and is attributed to its source. Items marked company-reported were provided by the company and are verified by FedSub only where labeled. FedSub is a private company and is not affiliated with SBA, GSA/SAM.gov, or any government agency.

QUANTUM VETTING INC – Nokesville, VA | UEI M8UHN5SC3PR1 | FedSub