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STRATEGIC BPO SOLUTIONS LLC

CHICAGO, IL, 60620

Small BusinessWOSB· Self-reported in SAMMinority OwnedSmall Disadvantaged

Subcontracting experience

1 record from government sources. Past participation is not evidence of current teaming interest.

RoleAgencyDescriptionVehicleObligatedAction datePeriod
Subcontractor
Department of Health and Human Services
CMS CCO SUBCONTRACTORS PROVIDING CALL CENTER SUPPORT ARE RESPONSIBLE FOR DELIVERING CUSTOMER SERVICE AND CONTACT CENTER OPERATIONS IN SUPPORT OF CENTERS FOR MEDICARE & MEDICAID SERVICES (CMS) PROGRAMS. THEIR WORK TYPICALLY INCLUDES HANDLING INBOUND AND OUTBOUND CALLS, ASSISTING BENEFICIARIES WITH PROGRAM INQUIRIES, RESOLVING ISSUES, SUPPORTING ENROLLMENT AND ELIGIBILITY QUESTIONS, AND ENSURING COMPLIANCE WITH CMS SERVICE STANDARDS.
CMS-CCO-75FCMC22C0038-STRAT BPO
Parent award context
Parent award agency: Department of Health and Human Services · Centers for Medicare and Medicaid Services
Parent award NAICS: 561422
Parent award performance state: VA
Parent award description: CONTACT CENTER OPERATIONS
View parent award on USAspending
—$22,329,379Sep 15, 2025— – —

Contract vehicles are shown only when present in the source record. Linked award numbers and vehicles open the authoritative record on USAspending.gov.

Government-sourced data comes from SAM.gov, SBA and USAspending.gov and is attributed to its source. Items marked company-reported were provided by the company and are verified by FedSub only where labeled. FedSub is a private company and is not affiliated with SBA, GSA/SAM.gov, or any government agency.

STRATEGIC BPO SOLUTIONS LLC – Chicago, IL | UEI YPQZGG9QT7F6 | FedSub